When it rains, it pours—literally and figuratively—for many owners of new commercial buildings. One of the most common problems plaguing new construction projects is roof failure, often leading to costly repairs, lawsuits, and frustrated property owners. Despite promises of quality craftsmanship and robust warranties, too often, the reality is that problems arise when the first storm hits. As the old joke goes, in construction, “the warranty runs out when the water runs in.”
At iMark Commercial, we’ve been trusted advisors in construction, development, and real estate for over 40 years. With decades of experience helping clients navigate the complexities of purchasing, developing, and constructing commercial facilities, we’ve seen firsthand how roof warranty issues can wreak havoc. Let’s explore why roof problems persist in new construction, what you can do to protect your investment, and how to ensure your warranty provides the coverage you need.
Why Are Roof Problems So Common in New Construction?
Commercial roofs are the first line of defense against the elements, yet they are one of the most frequently litigated aspects of new construction. Several factors contribute to this:
1. Poor Workmanship
A roof is only as good as the team that installs it. Unfortunately, tight timelines, inexperienced labor, and cost-cutting measures often result in subpar craftsmanship. Improperly installed materials, inadequate flashing, and uneven surfaces are just a few issues that can compromise a roof’s integrity.
2. Inadequate Materials
Not all roofing materials are created equal. Using lower-quality materials to save on upfront costs may seem appealing during construction, but it often leads to premature wear and tear. Additionally, materials must be suited to the building’s climate and purpose. Choosing the wrong materials can significantly reduce the lifespan of your roof.
3. Design Flaws
Roof design is a critical element that affects drainage, load-bearing capacity, and durability. Common design issues, such as insufficient slope or poorly placed drainage systems, can cause water pooling, leaks, and structural damage over time.
4. Miscommunication Between Stakeholders
Construction projects involve multiple parties—architects, contractors, engineers, and developers. Miscommunication or lack of coordination can result in inconsistencies between design plans and actual construction, leading to roof-related problems that could have been avoided.
5. Neglected Maintenance
Even the best-installed roofs require regular maintenance to remain in good condition. Owners often assume that a new roof is problem-free and delay routine inspections or repairs, allowing small issues to snowball into major problems.
Understanding Roof Warranties: What You Need to Know
Roof warranties are often touted as a safety net, but not all warranties are created equal. Misunderstanding the terms of a warranty—or assuming it covers more than it actually does—can lead to unpleasant surprises when problems arise.
Types of Roof Warranties
- Workmanship Warranty
Covers defects resulting from poor installation practices. These warranties are usually issued by the contractor and may last anywhere from one to five years. - Manufacturer’s Warranty
Covers defects in the roofing materials themselves. These warranties can last 10, 20, or even 30 years, depending on the material. - Full System Warranty
Covers both materials and installation but often includes strict maintenance requirements. - No Dollar Limit (NDL) Warranty
Offers comprehensive coverage for repair or replacement, regardless of cost, but is typically more expensive upfront.
Limitations and Exclusions
Roof warranties often come with exclusions that limit coverage. Common exclusions include:
- Damage caused by natural disasters, such as hurricanes or hailstorms.
- Issues stemming from a lack of proper maintenance.
- Problems due to alterations or additional installations, like HVAC units.
Fine Print to Watch For
- Transferability: Can the warranty transfer to a new owner if you sell the property?
- Pro-rated Coverage: Some warranties cover less of the repair costs as the roof ages.
- Maintenance Requirements: Failing to adhere to required inspections or upkeep may void the warranty.
What to Do When the Water Runs In
When a roof problem arises, it’s essential to act quickly and strategically to minimize damage and protect your investment. Here’s how to handle it:
1. Document the Issue
Take photos and videos of the damage and keep a detailed record of events. This documentation will be crucial if you need to file a warranty claim or pursue legal action.
2. Notify Relevant Parties
Inform your contractor, roofing manufacturer, and insurance provider of the issue. Provide them with all necessary documentation, including your warranty terms and proof of maintenance.
3. Consult Trusted Advisors
Seek advice from experienced construction consultants, like the team at iMark Commercial. We can help you understand your rights, evaluate the cause of the problem, and develop a plan to address it.
4. Pursue Legal Action if Necessary
If the warranty provider or contractor refuses to honor the terms of your agreement, legal action may be your last resort. Roof-related lawsuits are common, and having an experienced advisor can make all the difference in achieving a favorable outcome.
Proactive Steps to Prevent Roof Problems
Prevention is always better than cure. To reduce the risk of roof issues and ensure your warranty remains valid, follow these best practices:
1. Choose the Right Team
Hire experienced and reputable contractors with a proven track record in commercial roofing. Vet their credentials, ask for references, and review their past projects.
2. Conduct Regular Inspections
Schedule routine roof inspections at least twice a year, preferably in spring and fall. Inspections after major storms are also essential to catch and address damage early.
3. Invest in Quality Materials
High-quality materials may cost more upfront but often save money in the long run by reducing repair and replacement costs.
4. Review Warranty Terms Thoroughly
Before signing a contract, understand the scope, limitations, and requirements of your roof warranty. Ensure it aligns with your needs and expectations.
5. Maintain Open Communication
Keep all stakeholders—contractors, architects, and building owners—in the loop to prevent miscommunication that could lead to costly mistakes.
How iMark Commercial Can Help
At iMark Commercial, we specialize in providing consulting and advisory services for construction, development, and real estate. With over 40 years of experience, we understand the challenges associated with roof warranties and new construction. Our team can:
- Review your roof warranty and construction contracts.
- Conduct inspections to identify potential issues before they become costly problems.
- Provide expert advice on selecting materials, contractors, and designs.
- Advocate for you in disputes with contractors or warranty providers.
When It Rains, Be Prepared
Roof problems don’t wait for convenient times to appear. They often emerge during rainy days—both literally and figuratively. By understanding the common pitfalls of roof warranties, proactively maintaining your roof, and partnering with trusted advisors like iMark Commercial, you can protect your investment and avoid becoming another statistic in the world of construction litigation.
The next time the skies open up, let it rain without worry. With iMark Commercial by your side, you’ll be ready for anything. Contact us today to learn how we can help with your construction, development, and real estate needs.
